Forum - View topicHow would I change my primary email?
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mimosa_usagi
Posts: 85 Location: New York |
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I just added a new email and would like to make it my primary email, but whenever I attempt to do this I get and error message saying that the newly added email cannot be made my primary. How could I possibly fix this issue?
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nobahn
Subscriber
Posts: 5120 |
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Well, it worked for me. What, exactly, are you doing (step by step)?
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mimosa_usagi
Posts: 85 Location: New York |
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I added the new email address, then I clicked on the button that is titled: set as primary. I then get an error message that says: Cannot set email “_” as primary. I am not sure why that is the case. And there is no further explanation as to why this email cannot be made the primary email.
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mimosa_usagi
Posts: 85 Location: New York |
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I should also add the reason that I want to make this email my primary is that I am closing out the account for the old one. And don't want anything to do with the old email.
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Tempest
I Run this place.
ANN Publisher Posts: 10421 Location: Do not message me for support. |
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You need to do this...
1 - Add the e-mail 2 - wait for the verification e-mail and click on the link that is sent to you 3 - click on "make primary." I suspect you skipped step 2. Let me know if this works. |
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nobahn
Subscriber
Posts: 5120 |
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^
Step #2 can take longer than you realize -- I was just about ready to submit a posting announcing that that mimosa_usagi was correct when I checked my email account one last time and voila! Lo and behold, the email with the hyperlink was there! |
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mimosa_usagi
Posts: 85 Location: New York |
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Ok I just removed the email and did all of those steps over again. And it is still not working for me. I double checked to make sure that I confirmed it this time. I wonder why it won't allow me to set it as primary?
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nobahn
Subscriber
Posts: 5120 |
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Can you provide screenshots of every step that that you perform?
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Dan42
Chief Encyclopedist
Posts: 3782 Location: Montreal |
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Ok, it seems that you originally registered 2 user accounts, one right after the other
I'm going to have to think of how to handle cases like this, but in the meantime I removed the email from account #353343 so you'll be able to set [email protected] as your primary. |
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mimosa_usagi
Posts: 85 Location: New York |
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Thank you. I didn't realize that I had an account under the yahoo and I don't remember the password at all. So I changed it to my gmail for now. thank you for the help everyone. I'm not sure how to get rid of the old forgotten account.
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